Services

As with most forms of complex industrial machinery, MineARC Refuge Chambers require regular servicing to maintain optimum performance. Without servicing, vital operational componentry within the refuge may become compromised and fail to work during an emergency.

Of particular concern are components that receive the most day-to-day wear and tear whilst the refuge operates in stand-by mode, including filter elements, door seals, mufflers and vent valves. Over time, these parts inevitably degrade and break down.

MineARC’s global service team are here to help make servicing easy. Our office support team are on call seven days a week to answer your questions and provide solutions to your problems. Out in the field, our qualified service technicians are available to travel to your site in order to perform a fully comprehensive chamber service.

 

The MineARC Refuge Chamber Refurbishment Program is available to MineARC and non-MineARC Refuge Chambers alike, thus converting your non-MineARC chambers into a fully functioning part of your MineARC fleet.

 

FABRICATION


The first stage of a refuge chamber refurbishment is the fabrication of any sections of the chamber shell that have incurred structural damage due to neglect, accident or general wear and tear from years of sitting underground. Our engineers and experienced workshop technicians will perform a comprehensive assessment of the state of the refuge chamber structure in order to ascertain what requires full re-fabrication or just repair.

 

PAINTING


After any necessary fabrication work has taken place, the shell of the refuge chamber is repainted. MineARC utilises a special high durability white paint for all of our refuge chambers. This aids in underground visibility, provides protection against corrosion and complies with AS/NZS 2312:2002. Painting is performed by a qualified spray painter to ensure a quality finish and long life in any harsh industrial environment.

 

COMPONENTRY REPAIR AND REPLACEMENT

After the shell of the refuge chamber has been repaired and repainted, all internal and external componentry is inspected and tested for damage and general wear and tear. Parts will be repaired or replaced based on the extent of damage to ensure the chamber is in full working condition once again.

BROCHURE

 


  • MineARCService Program

    MineARC Systems provides a comprehensive Service Program to all MineARC Refuge Chamber clients. Aside from providing regular and reliable chamber servicing conducted by a certified MineARC technician, MineARC’s Service Program offers a range of benefits that help make managing your refuge chambers easy. – More information

  • Client Upgrade Assist Program

    MineARC’s key priority is to offer the most advanced and innovative safe refuge solutions on the market. Our success in the industry is achieved by listening closely to our clients’ requirements; allowing us to continue to develop products that are safer, more user friendly and more cost effective.

    The MineARC Client Upgrade Assist Program offers a range of upgrade options that will improve the operation and efficiency of your chamber, both during an emergency and while in stand-by mode.
    – More information

  • Refuge Chamber Safety Audits

    As refuge chambers utilise an array of complex processes that all work together, it is crucial that refuge chambers undergo regular safety audits. An audit is the best way to immediately identify issues and potential risks to be addressed with regards to the safe operation of the chamber.
    – More information

  • Service School Certification

    MineARC offers a team of qualified service technicians; experts in ensuring each refuge is kept in top condition.
     
    If you prefer to self-service your chambers, however, you should consider attending one of our FREE MineARC Service School training days, held at our new dedicated training centre. Once completed, you are then certified to conduct your own services for 24 months, removing the need for MineARC service visits.
     
    SERVICE SCHOOL IS CURRENTLY AVAILABLE AT THE FOLLOWING LOCATIONS:
    – Perth, Western Australia
    – Johannesburg, South Africa
    – Dallas, Texas
    – More information

  • MineARC Engineering Support

    MineARC Systems provides a comprehensive Service Program to all MineARC Refuge Chamber clients. Aside from providing regular and reliable chamber servicing conducted by a certified MineARC technician, MineARC’s Service Program offers a range of benefits that help make managing your refuge chambers easy. – More information