Tag Archives: Service

  • Training Centre_Service School_Feature

    The Value of Servicing

    Servicing and maintenance are a critical part of any organisation. The cost of servicing assets is a significant portion of a site’s operational budget. However, without regular servicing and maintenance checks, the value of machinery rapidly declines. – More information

  • India’s CBIP Tunnelling Workshop: The Growth of Risk Management

    Risk management is an ongoing issue in India. Due to its tectonically active surrounds, underground works across the Himalayas and throughout India can pose many additional risks. Particularly in the case of tunnelling, as projects encounter a number of geological problems such as shear zones, excessive temperature and stresses. – More information

  • Mining Indaba 2018: Innovation & Technology

    An organisation’s safety culture plays an important role in its development. The adoption and enhancement of safety standards across industries, in particular, mining, has positively impacted economic processes and workplace culture. – More information

  • Refuge Chambers and Safety Culture

    An organisation’s safety culture plays an important role in its development. The adoption and enhancement of safety standards across industries, in particular, mining, has positively impacted economic processes and workplace culture. – More information

  • 5 Advantages of Attending Service School

    MineARC’s capacity to meet client specifications through customisation has aided in the development of a remote operating centre for Anglo American’s Grosvenor Metallurgical Coal Mine in Queensland, Australia. – More information

  • MineARCService Program

    MineARC Systems provides a comprehensive Service Program to all MineARC Refuge Chamber clients. Aside from providing regular and reliable chamber servicing conducted by a certified MineARC technician, MineARC’s Service Program offers a range of benefits that help make managing your refuge chambers easy. – More information

  • Client Upgrade Assist Program

    MineARC’s key priority is to offer the most advanced and innovative safe refuge solutions on the market. Our success in the industry is achieved by listening closely to our clients’ requirements; allowing us to continue to develop products that are safer, more user friendly and more cost effective.

    The MineARC Client Upgrade Assist Program offers a range of upgrade options that will improve the operation and efficiency of your chamber, both during an emergency and while in stand-by mode.
    – More information

  • Chamber Refurbishment Program

    The MineARC Refuge Chamber Refurbishment Program transforms damaged, worn or second-hand chambers into fully functioning, certified refuge chambers that look as good as new.
     
    All refurbishments are conducted at one of MineARC’s state of the art manufacturing facilities by qualified workshop technicians. Following a refurbishment, one of our service technicians will conduct a comprehensive 50-Point Safety Audit, ensuring the chamber is commissioned, certified and meets MineARC’s stringent safety standards. This will give you peace of mind and the reassurance that your chamber is covered by our AU$20 Million product liability insurance.
    – More information

  • Refuge Chamber Safety Audits

    As refuge chambers utilise an array of complex processes that all work together, it is crucial that refuge chambers undergo regular safety audits. An audit is the best way to immediately identify issues and potential risks to be addressed with regards to the safe operation of the chamber.
    – More information

  • Service School Certification

    MineARC offers a team of qualified service technicians; experts in ensuring each refuge is kept in top condition.
     
    If you prefer to self-service your chambers, however, you should consider attending one of our FREE MineARC Service School training days, held at our new dedicated training centre. Once completed, you are then certified to conduct your own services for 24 months, removing the need for MineARC service visits.
     
    SERVICE SCHOOL IS CURRENTLY AVAILABLE AT THE FOLLOWING LOCATIONS:
    – Perth, Western Australia
    – Johannesburg, South Africa
    – Dallas, Texas
    – More information

  • MineARC Engineering Support

    MineARC Systems provides a comprehensive Service Program to all MineARC Refuge Chamber clients. Aside from providing regular and reliable chamber servicing conducted by a certified MineARC technician, MineARC’s Service Program offers a range of benefits that help make managing your refuge chambers easy. – More information

  • 2017 WA DMP Mines Safety Bulletin No. 141 – Maintenance of refuge chambers for underground mines

    This document draws on the importance of correct maintenance of refuge chambers in underground mines following the Department of Mines and Petroleum’s concerns that the capacity for some refuge chambers to support life in an emergency may have been compromised.

    This safety bulletin addresses the importance of correct maintenance of refuge chambers in underground mines. – More information

  • WA DMP Releases Safety Bulletin Following Refuge Chamber Maintenance Concerns

    The West Australian Department of Mines and Petroleum’s (DMP) recent safety bulletin addressing the importance of correct maintenance of refuge chambers in underground mines has highlighted industry concerns that the capacity for some refuge chambers to perform correctly in an emergency may have been compromised. These concerns arose following a number of recent refuge chamber inspections by the DMP, highlighting inadequate maintenance and ad-hoc modifications to chambers. – More information

  • MineARC Tech Topic: Batteries

    How do refuge chamber’s life support equipment and associated components function optimally during an emergency? This MineARC Tech Topic explains the importance of a reliable Uninterruptible Power Supply to refuge chambers. – More information

  • South African Mine Site leads the way in Refuge Chamber Maintenance

    MineARC’s relationship with Palabora Mining Company (PMC) continues to grow, as the mine site embraces regular servicing and refuge chamber upgrades. PMC purchased their first MineARC Refuge Chamber in 2013; the first chamber to be manufactured and supplied out of MineARC’s South African facility. Since then, they have purchased a further two 26-person MineSAFE Standard Design chambers, as well as six Permanent Refuge Chambers, the largest accommodating 100 people. – More information

  • Client Piece: Refuge Chamber Upgrade Proves the Importance of Safety

    PT Freeport Indonesia (PTFI) continue the effort to maintain the motto “Safety First, Production will Follow” in its underground mine operation as the biggest and longest underground mine in Indonesia. For this reason extra safety measures have been identified and implemented. One of the most expensive safety measures PTFI has implemented is the addition of Refuge Chambers, located in many different locations in the underground mines. – More information

  • MineARC Africa Introduces Service School

    MineARC is excited to announce that Service School is now available to clients in Africa! We invite you to attend one of our FREE one-day courses, held monthly at our manufacturing facility in Johannesburg, South Africa. – More information

  • MineARC Service Team Makes Chamber Servicing Easier for Your Site

    Like most forms of complex industrial machinery, MineARC Refuge Chambers require regular servicing to maintain optimum performance. Without servicing, vital operational componentry within the refuge may become compromised and fail to work during an emergency. – More information

  • Freeport Visits MineARC Australia for Operational Training

    As part of our ongoing support for PT Freeport’s operations in West Papua, MineARC Systems invited a delegation of electrical technicians and emergency rescue personnel from Freeport’s Grasberg Underground Operations to come to Australia and take part in a five day immersive training program. – More information

  • Free Annual Audits by MineARC: Have You Booked Yours?

    Are you aware that MineARC offers free annual refuge chamber audits to all existing customers globally? Cover the cost of our technician’s travel and accommodation, and we will provide the rest! – More information

  • Client Upgrade Assist Program: MineSAFE Refuge Chambers

    The MineARC Client Upgrade Assist Program offers a range of upgrade options that will improve the operation and efficiency of your chamber, both during an emergency and while in stand-by mode. – More information

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Book a service

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A MineARC Service Representative will be in contact
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+ 61 8 9333 4966

service@minearc.com.au

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Book an upgrade

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Thank you for your request.

 

A MineARC Service Representative will be in contact
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+ 61 8 9333 4966

service@minearc.com.au

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Schedule onsite training

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Thank you for your request.

 

A MineARC Service Representative will be in contact
with you shortly to confirm your booking.

+ 61 8 9333 4966

service@minearc.com.au

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Book an audit

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Thank you for your request.

 

A MineARC Service Representative will be in contact
with you shortly to confirm your booking.

+ 61 8 9333 4966

service@minearc.com.au

Close

Register for service school

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Thank you for your request.

 

A MineARC Service Representative will be in contact
with you shortly to confirm your booking.

+ 61 8 9333 4966

service@minearc.com.au

Close

Order a remote service pack(s)

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Thank you for your request.

 

A MineARC Service Representative will be in contact
with you shortly to confirm your booking.

+ 61 8 9333 4966

service@minearc.com.au

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